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screen refresh issues  XML
Forum Index » Technical Problems and Bug Reports
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Nathan Dodge


Joined: 08/08/2008 11:36:13
Messages: 16
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When I am running VUE, I am now having major screen refresh issues. For example, when I move my cursor over buttons, gray boxes appear, and shortly anything I move my mouse over becomes gray (for example, dialog boxes are entirely gray and no text or controls can be seen). I tried uninstalling and reinstalling VUE, then I reinstalled/updated Java, then reinstalled VUE again, then tried an older version of VUE, all resulting in the same behavior. I am not seeing this behavior in any other applications.
Mike Korcynski

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Joined: 08/08/2008 11:36:13
Messages: 749
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Nathan,

Can you start up VUE and send use the contents of the VUE log accessed through the Help -> VUE Log menu so we can take a look.

Thanks,
Mike

This message was edited 1 time. Last update was at 08/27/2008 09:16:13

Nathan Dodge


Joined: 08/08/2008 11:36:13
Messages: 16
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VUE 2008-08-27 09:15:31,859 INFO [Thread-1] VUE: VUE build: June 12 2008 at 1609 by vue on Linux 2.4.21-53.EL i386 JVM 1.5.0_06-b05
VUE 2008-08-27 09:15:31,890 INFO [Thread-1] VUE: Current Platform: Windows XP 5.1 x86
VUE 2008-08-27 09:15:31,890 INFO [Thread-1] VUE: Running in Java VM: 1.5.0_11-b03; MaxMemory(-Xmx)=946.7M, CurMemory(-Xms)=1.9M, FreeMemory=426k
VUE 2008-08-27 09:15:31,890 INFO [Thread-1] VUE: VUE version: 2.1.42
VUE 2008-08-27 09:15:31,890 INFO [Thread-1] VUE: Current Working Directory: C:\Program Files\VUE
VUE 2008-08-27 09:15:31,890 INFO [Thread-1] VUE: User/host: user@TOSHIBA-USER
VUE 2008-08-27 09:15:38,578 INFO [Thread-1] VUE: startup completed.
VUE 2008-08-27 09:15:39,328 INFO [Thread-1] [DSV] DataSourceViewer: Loading old style data sources...
VUE 2008-08-27 09:15:39,765 INFO [Thread-1] [DSV] [vds] [XML] Mapping: Loading mapping descriptors from jar:file:/C:/Program%20Files/vue/VUE.jar!/tufts/vue/resources/lw_mapping_1_1.xml
VUE 2008-08-27 09:15:41,671 INFO [Thread-1] [DSV] DataSourceViewer: Loaded old style data sources.
VUE 2008-08-27 09:15:41,671 INFO [Thread-1] [DSV] DataSourceViewer: loading Installed data sources via Data Source Manager
VUE 2008-08-27 09:15:41,671 INFO [Thread-1] [DSV] [LD] VueDataSourceManager: Installed datasources not found
VUE 2008-08-27 09:15:41,671 INFO [Thread-1] [DSV] DataSourceViewer: finished loading data sources.
VUE 2008-08-27 09:15:42,625 INFO [Thread-1] UrlAuthentication: Fetching VueDataSourceManager
VUE 2008-08-27 09:15:42,625 INFO [Thread-1] UrlAuthentication: Fetching Sakai data sources from VDSM
VUE 2008-08-27 09:15:42,625 INFO [Thread-1] UrlAuthentication: Done loading authentication keys.
VUE 2008-08-27 09:15:42,625 INFO [AWT-EventQueue-0] [dsv-cache] DataSourceViewer: requesting viewer for: tufts.vue.LocalFileDataSource@1ae717f[My Computer; ]
VUE 2008-08-27 09:15:42,625 INFO [AWT-EventQueue-0] [dsv-cache] DataSourceViewer: requesting viewer for: tufts.vue.FavoritesDataSource@19d7af3[My Saved Content; null]
VUE 2008-08-27 09:15:42,953 INFO [Thread-1] VUE: main complete
VUE 2008-08-27 09:15:43,031 INFO [version-check] VUE: Checking for latest version of VUE
VUE 2008-08-27 09:15:43,421 INFO [VBLD-00 LocalFileDataSource[My Computer; ]] DataSourceViewer: produced VueDragTree(My Computer)
VUE 2008-08-27 09:15:43,750 INFO [Thread-8] CategoryModel: no custom meta-data: C:\Documents and Settings\user\vue_2\custom.rdfs (The system cannot find the file specified)
VUE 2008-08-27 09:15:44,062 INFO [VBLD-01 FavoritesDataSource[My Saved Content]] DataSourceViewer: produced FavoritesWindow@1697d14

This message was edited 1 time. Last update was at 08/27/2008 10:40:35

Mike Korcynski

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Joined: 08/08/2008 11:36:13
Messages: 749
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Nathan,

Is that the contents of the log after you've replicated the repaint problem?

Mike
Nathan Dodge


Joined: 08/08/2008 11:36:13
Messages: 16
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Yes, the repaint problem manifested itself right away, before I even clicked on any controls, just mousing over controls caused everything to go blank as I moused over them.
Mike Korcynski

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Joined: 08/08/2008 11:36:13
Messages: 749
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Nathan,

Can you run VUE form the command line in DOS and add a -skip flag to it like this:

C:\Users\Admin\Desktop>java -jar VUE.jar -skip

This will skip loading data sources, that's one of the few things we could think of that would block repaints the way you're seeing. Let me know if this shows any improvements.

Thanks,

Mike
Daniel Straight


Joined: 10/08/2008 07:50:25
Messages: 4
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I'm having the same problem.
[Thumb - VUEerror.gif]
 Filename VUEerror.gif [Disk] Download
 Description Refresh issues
 Filesize 21 Kbytes
 Downloaded:  8 time(s)

Nathan Dodge


Joined: 08/08/2008 11:36:13
Messages: 16
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I noticed something today -- I only see the problem on a second, external monitor connected to my laptop. I am not seeing the problem now on my laptop display.
Mike Korcynski

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Joined: 08/08/2008 11:36:13
Messages: 749
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Nathan,

That's a really helpful follow up, thanks for the information. Hopefully, this will help us better diagnose what is going on here.

Thanks,

Mike
 
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